StaceyH
Teaches
  • English
5.0
/5.0
Teacher & course
1,577 lessons done
Also Speaks
  • Chinese (Mandarin)
  • Cantonese
  • Italian
Teaches
  • English
Also Speaks
  • Chinese (Mandarin)
  • Cantonese
  • Italian

EDUCATION 2014-2017 Pennsylvania State University MS Psychology 1998-2001 University of California, Los Angeles BA Political Science 1992-1996 San Gabriel High School

TOFL/TESOL

Offline teaching experience: 10

Online teaching experience: 10

TEACHING EXPERIENCE 2018 – Present Verbling Los Angeles, CA Online English Teacher 2016 – 2017 A Plus Learning Center Los Angeles, CA Chinese Teacher 2015 – 2016 U.S. Education Shenyang, China English Teacher 2013 – 2014 U.S. Education Taipei, Taiwan English Teacher PROFESSIONAL EXPERIENCE 01/09 – Present US Education Inc. Rosemead, CA Sales/Marketing Director • Develop and establishing relationship with various universities, individual education firms and corporation in China • Building strong brand image and standard • Developing accounts throughout China, currently with 25 locations • Developed oversea language study program for Chinese students with Universities in United States 09/08- 12/08 Hyatt Regency Century Plaza Century City, CA Gold Passport/ VIP Manager • Manage Hyatt Gold Passport VIP Program • Co-ordinate, in collaboration with Division and Department Heads, consistent levels of customer recognition and the delivery of personalized services to all guests • Developed methods and standards to effectively and efficiently track guest history. • Meet with key customers, confer recognition, gather preferences, encourage feedback and assist with all special requests guests may have 10/07- 09/08 Spa at Equinox Century City Hyatt Century City, CA Spa Manager • Manage a 20 treatment room full service spa and leading a team of 25 therapists and a total staff of 35. • Responsible for all facets of the business, client experience, human resources, cost control, purchasing, efficiency and establishing and maintaining relationships with hotel partners (Century City Hyatt) and vendors. • Maximizing profitability and delivering an unequaled spa experience for guests. • Establish and communicate spa sales plan to management and staff. • Established Spa Retail Program which increased retail sales by 50%. • Developed Standard Operating Procedures with Department Heads and Spa Staff. • Developed, implemented and monitored ongoing training programs. • Created special marketing programs and promotions on a seasonal basis • 08/04 – 09/07 POLA Cosmetics America POLA KIREI Beverly Hills, CA Manager of Salon Division • Oversaw all areas of operation within the division which includes, developing, hiring, training, sales. • Conducted annual performance reviews • Developed and maintained store operation, policies, standards and staff training manuals & procedures • Coordinated and developed sales promotion activities, which include seasonal sales, events and in-store promotions • Developed marketing programs which support Spa revenue goals • Meeting sales goals. • Communication with all related vendors to ensure smooth delivery in all aspects. • Quality control including service, cleanliness, and product usage. • Prepared monthly financial reports and participate in the development of the annual budget. • Maintain a high level of guest rapport and service. 06/01 – 07/04 Shiseido Cosmetics America, Perfumery Division Culver City, CA Training Executive • Managed 60+ accounts throughout United States • Meeting sales goals, developing new accounts and advancing the existing stores • Maintained business standards, achieving sales goals and meeting deadlines • Created seminar manuals, workbooks and Power Point presentations • Conducted seminars to train and review sales associates • Coordinated PR events and new product launchings • Managed budget expense

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Meetings
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Human resources
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Business - General language

Meet your teacher

By: Myngle Courses

Meet your teacher

By: Myngle Courses
Language: Personal consultation
Level: Basic
Lessons: 1
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